Solution to Starting Fault of routing and remote access service (16389 (0x4005))

1. The routing and remote access service cannot be started on a Microsoft Windows 2000 Server computer or a Microsoft Windows Server 2003 Server computer.
the following error message was recorded in the system event log on the Windows 2000 server computer:

Type error:

source: service control manager

category: none

event ID 7024:

note:

routing and remote access service due to a specific service error 87 (0x57).

Type error:

source: remote access

category: none

event ID: 20152

note:

the current configuration authentication provider failed to load and initialize. The parameter is an error.

The following error messages will be logged based on the system event log on the Windows Server 2003 machine:

Type error:

source: service control manager

category: none

event ID 7024:

note:

routing and remote access service due to a specific service error 16389 (0x4005).

 

Launching Routing and Remote Access Service prompts:
Routing and Remote Access cannot be started on a local computer. Refer to the system log for reasons. If this is not a Microsoft service, contact the service vendor. And refer to the specific error code 16389.
 
The details in the event viewer are:
Routing and Remote Access service to be stopped due to a 16389 (0x4005) service error. The error ID is 7024…
 
2, the reason
This problem occurred when the Internet Authentication Service (IAS) database was corrupted. IAS and routing and remote Access services use the IAS database.
 
3. Solutions
To solve this problem, follow these steps:

    extract ias.mdb file and dnary.mdb file from Windows2000Server CD or Windows Server 2003 CD to %WinDir%/System32/Ias folder on disk. To do this, follow these steps:

      click start, click run, type CMD in open, box, and then click ok. At the command prompt, type the following line. Press Enter after each line:

      Drive:
      cd i386
      ren %windir%/system32/ias/ias.mdb %windir%/system32/ias/iasOLD.mdb
      ren %windir%/system32/ias/dnary.mdb %windir%/system32/ias/dnaryOLD.mdb
      expand ias.md_ %windir%/system32/ias/ias.mdb
      expand dnary.md_ %windir%/system32/ias/dnary.mdb
      note that in this step, driver is a dvd-rom drive containing the Windows2000Server or WindowsServer2003CD that represents the drive letter is a cd-rom drive or placeholder.

    register oledb32r.dll file and register oledb32.dll file. To do this, follow these steps:

      at the command prompt, type the following line. Press Enter after each line:

      Drive:
      cd program files/common files/system/ole db
      regsvr32 oledb32r.dll
      note that in this step, drive is a placeholder representing the ProgramFiles folder is the drive letter to store. When you receive a message indicating whether the operation was successful, click OK. At the command prompt, type the following line, and then press ENTER:

      regsvr32 oledb32.dll
      When you receive a message indicating whether the operation was successful, click OK. Type EXIT and then press ENTER to exit the command prompt.

    register vbscript.dll file. To do this, follow these steps:

      at the command prompt, type the following line. Press Enter after each line:

      Drive:
      cd %systemroot%/system32
      regsvr32 vbscript.dll
      note that in this step, driver is a placeholder representing the drive letter is stored in the System 32 folder. When you receive a message indicating whether the operation was successful, click OK. Type EXIT and then press ENTER to exit the command prompt.

    starts routing and remote access services. To do this, follow these steps:

      points to the program, points to the management tool, and starts with Services. Right-click the Routing and Remote Access service, and click Start.

 


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