Tag Archives: Windows operating system

Resolve the problem of “event ID 4107” or “event ID 11” errors recorded in the application logs of windows and windows server

Problem description
An error similar to the following was logged in the application log on a machine running Windows 7 or Windows Server 2008 R2:
Log name: application
source: microcosm-windows-capi2
date: date and time
event ID: 4107
task category: no
level: error
key words: classic
user: N/A
computer: computer name
description:
from < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab (http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab) > The automatic update CAB failed to extract the third-party root list with the error: the certificate required for verification based on the current system clock or the timestamp in the signature file is not valid.
Or, an application log on a machine running Windows Vista or Windows Server 2008 records an error similar to the following:
Log name: application
source: microcosm-windows-capi2
date: date and time
event ID: 11
task category: no
level: error
key words: classic
user: N/A
computer: computer name
description:
from < http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab (http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab) > The automatic update CAB failed to extract the third-party root list with the error: the certificate required for verification based on the current system clock or the timestamp in the signature file is not valid.
why
The above error occurred because the Microsoft Certificate Trust List publisher certificate has expired. A copy of the CTL whose signature certificate has expired exists in the CryptnetUrlCache folder.
In addition, the event ID 4107 May be logged as a “data invalid” error rather than a “Certificate that is not valid when verified against the current system clock or timestamp in the signature file” error.
The solution
Our Fix IT team has provided you with an automated solution to help you solve this problem. You can download or run the solution directly by clicking the following picture or the “Fix it to help me solve this problem” text link:

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Further reading
If you would like to learn more about this problem or try to solve it yourself manually, please refer to the technical articles on the Microsoft website:
http://support.microsoft.com/kb/2328240