My configuration is as follows:

ENSP-1.3

Virtualbox-5.2.32 (only version 5.0-5.2 can be used)

Wireshark-win64-3.0.3

My problem is solved as follows:

First, make sure that the installation paths of the reference tools are on Disk C

Those not in the C disk are reinstalled to the C disk, otherwise there is a high probability of error.

Then import the device package

When you drag it out and start it, you can add a device package. At this time, you can add a device package with the suffix img.

Registering an AR device

Follow the prompts on the help document to register the device.

Select all AR devices and register them.

After registration, exit and restart ENSP.

Inspection

Start successful.