Background: the customer reported that the Windows Server reported an error during automatic update and could not update
Server version: Windows Server 2012 R2 standard
IIS version: 8
WSUS version: 6.3.9600
Error message:
2021-11-29 22:15:10:401 eight hundred and four cd8 WS Warning: and at“ http://xxxx.xxxx.xxx.xxx:8530/ClientWebService/client.asmx ”An error occurred while communicating with the endpoint of 2021-11-29 22:15:10:401 eight hundred and four cd8 WS Warning: the server has returned the HTTP status code "500 (0x1f4)" and the text "internal server error" 2021-11-29 22:15:10:401 eight hundred and four cd8 WS Warning: the server cannot process the request 2021-11-29 22:15:10:401 eight hundred and four cd8 WS WARNING: MapToSusHResult mapped Nws error 0x803d000f to 0x8024401f 2021-11-29 22:15:10:401 eight hundred and four cd8 WS WARNING: Web service call failed with hr = 8024401f. 2021-11-29 22:15:10:401 eight hundred and four cd8 WS WARNING: Current service auth scheme='None'. 2021-11-29 22:15:10:401 eight hundred and four cd8 WS WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'. 2021-11-29 22:15:10:401 eight hundred and four cd8 WS FATAL: OnCallFailure failed with hr=0X8024401F
Troubleshooting steps:
1. Access the URL on the client according to the log http://xxxx.xxxx.xxx.xxx:8530/ClientWebService/client.asmx
The following occurs:
You can see the specific reason why the client cannot troubleshoot
2. Use the server to directly access the URL http://xxxx.xxxx.xxx.xxx:8530/ClientWebService/client.asmx
There is an error in which the type cannot be converted
Because I have contacted the code before and thought that some program files of WSUS had problems, I tried to copy files from other WSUS servers for backup and replacement, but it didn’t work
3. Search problem, and finally compare the hosting mode of WSUS service application resource pool in IIS server from “classic” to “integration”
4. When the client accesses the URL again, the following page appears and returns to normal
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