Refer to the link: https://answers.microsoft.com/zh-hans/windows/forum/windows_10-security/windows-10-pro/09517f7a-5ba7-486d-9e47-05f5c5b09f90
solution: Internet Explorer reset
1. Click Settings in the upper right corner of the Internet Explorer browser to open Internet Options. 2. In the interface of “Internet options”, go to “general”, click “delete”, and then click “ok”, all the cache files have been deleted. 3. In the interface of “Internet options”, enter “advanced”, and click “reset”.
Press Windows+R to enter Services.MSC to find out if Microsoft Account Sign-in Assistant is starting correctly.